Inspect the foliage of your sago palm carefully to identify where mealybugs are located on your plant. Mealybugs range in size from 1/20 to 1/5 of an inch and have an oval-shaped body covered with a white, waxy coating. They are slow-moving insects that do not flee as you observe them.
Soak a cotton swab in rubbing alcohol and rub the cotton swab over mealybugs on the infested palm to kill the bugs on contact. This treatment is effective for small numbers of mealybugs on a sago palm, but it is not practical to carry out when there are heavy infestations.
Move the sago palm container's to an open area outside and spray the foliage with a solid jet of water from a garden hose to dislodge and drown heavy mealybug infestations.
Treat the sago palm with a horticultural oil or insecticidal soap after spraying the mealybugs off to prevent any remaining eggs or larvae from developing and feeding on the foliage.
Monitor your sago palm regularly for any signs of mealybugs and retreat as needed. Mealybugs can be persistent pests that require multiple applications of insecticidal soaps to permanently remove infestations on your sago palm.