Pool manufacturers sometimes suggest lowering the water level to below the skimmer when winterizing. But the water level can remain above the skimmer as long as the pipes are blown out and plugged. However, if the pool has ceramic tiles along the top, it's necessary to lower the water level. The surface water can freeze, expand and crack the tiles.
A higher water level lessens the stress on the pool cover; when the water level is lower, the cover is exposed to more air and may dry out quicker. A cover with a large amount of snow accumulation may stretch into the water, especially if the water level is lower. This can damage the cover as well as affect the water level. If the cover pushes down into the water, it may push water out from the sides of the pool.
Use a submersible cover pump to remove melted snow and ice. This reduces the weight on the cover and prevents water from seeping out under the sides. Do not attempt to shovel snow or remove an ice block from the cover. You may damage the cover. Instead, wait until the weather warms up enough to melt the ice. In some cases, a water level lower than when the pool is originally winterized indicates a leak. The leak may be within the liner or around the pool walls. The water level may appear lower after you pump water off of the cover. If the cover has a hole in it, the pump may remove water from the pool and off of the cover.
Never allow large amounts of snow or ice buildup on the cover. Do not allow more than 2 inches of water to stand on the cover. Keeping at least 1 inch of water on top of the cover provides enough weight to prevent it from blowing off during high winds. Inspect the cover regularly to ensure it's properly installed and does not show signs of damage.