As with almost any large water-based appliance, the hot tub filters must be cleaned regularly or the water flow may be impaired. Remove the filter cover on the side of the hot tub after disconnecting power to the hot tub and then look inside the filter housing for any items that may have gotten lodged in the filter. Remove any such items and then turn the filter handle on top of the filter cartridge in a clockwise motion. Pull out the filter housing and cartridge, and soak the filter in a bucket filled with hot tub filter cleaner for a few hours. After soaking, take out the filter and spray the filter with a garden hose until it's clean and then reposition the filter and turn the handle clockwise to secure.
An air lock in the plumbing can also cause a water flow error. Ensure the power to the spa is disconnected, and then allow the unit to cool completely. Once the motor is cool, reconnect the power to the spa to reset the circulation pump and motor. If the error light comes back after this process, contact a spa service technician for assistance as this can indicate an electrical pump issue.
The Sovereign hot tub has a water feature that adjusts the water flow and can be controlled by a lever located on the front right corner of the hot tub. If the “Repair Flow” error light comes on and previous troubleshooting efforts have not resolved the situation, turn the water feature level clockwise all the way to shut down the feature.
Over time, the suction fittings in the filter compartment, also called filter standpipes, can wear out or become damaged. This is not something that hot tub owners should attempt to replace, as the suction fittings are specifically sized to match the Sovereign hot tub water flow through the pump. Incorrectly replaced suction fittings or the wrong size can create a low water flow rate and can cause other secondary issues with the hot tub.