Check with the local public utility company which provides natural gas service for the property location, if the company and contact information is known. Offer the exact location where the digging will occur. Tell the gas company if the call is regarding pipe location for a remodeling or expansion project to avoid accidental breach, or if it is regarding new gas-line service to be sunk on a new building site. Ask the gas company to send a technician to survey and mark any sunken gas lines which conflict with the digging area.
Log on to the Call 811-Know What's Below (call811.com) consumer utility information website if the local gas company contact information is not known. This website offers information to homeowners digging on their properties who want to avoid accidentally hitting a natural gas line. A Dial 811 telephone service also allows homeowners to call from a landline and connect directly to the local state-specific information call center which corresponds to the landline telephone number. Information agents provide local utility information and set up a visit from utility company technicians who will mark all sunken utility lines, including gas lines.
Contact the office of the local city building inspector where the digging will take place if further natural gas pipeline information is needed or if any questions about pipeline regulations or property codes remain unanswered. If the property falls outside of city limits, the building inspection office regulating it will be located in the local county courthouse facility within the appointed county seat.