Check your Scotchgard protection warranty card. Scotchgard-treated surfaces are guaranteed to be stain resistant for seven years after treatment. If a stain can’t be removed within the warranty period, you may be able to have the item replaced.
Call the warranty phone number printed on the warranty card. A stain professional will direct you to the best cleaning agents and techniques to use for a particular stain.
Visit the Scotchgard website. A stain-removal guide outlining the best techniques and cleaning products to use for each type of stain is available at scotchgard.com.
Clean the rug by vacuuming it thoroughly to remove dirt. Blot spills with paper and clean solids by carefully removing the spilled items with a utensil.
Apply lukewarm water to the stain and blot it clean.
Clean the carpet with shampoo or stain remover if the first two steps were not effective.