Verify that the SteamVac is properly plugged into a functional power supply when in use. Replace the fuse or reset the circuit breaker as needed.
Lift off the clear cover on the indicator screen on the side of the SteamVac. Wipe the screen with a clean, damp cloth to remove excess dirt. Close the cover.
Check the "Speed Selector" dial and move it to either "Low" or "Hi" during use. If the "Speed Selector" is left on "Off" during use, the brushes will not spin.
Disconnect power to the SteamVac and press on the pedal to lower the cleaning handle. Turn the cleaner over to expose the bottom of the unit. Grab the brush roll and pull up slightly. Press the four exposed latches on each side of the brush and pull firmly to remove the brush roll.
Clean fibers, hair or strings that may have gotten caught in the brushes, preventing proper motion. Use a pair of scissors to remove the strings.
Contact Hoover for additional assistance as needed.