Stuck Filter in a Rainbow Vacuum

Limited Warranty

• Rexair provides a four-year limited warranty for the cleaning system and attachments and an eight-year warranty on the motor controller. If the Rainbow’s warranty is valid, contact the authorized distributor from which the vacuum was purchased for repair of the stuck filter. If the warranty is no longer valid, filters can be removed with several tools.

HEPA Neutralizer

• The HEPA neutralizer, a filter on the outside of the canister on the Rainbow vacuum canister, is in a square case and removed with a flat-head screwdriver. Place the screwdriver into the latches on the left and right top of the filter casing, then move the handle of the screwdriver up to detach each latch. The filter will move back and release from the vacuum canister. Rinse the filter with cold water at the opening, then turn the filter over and shake it so the water can drain.

Separator

• The separator, which is another filter at the bottom of the vacuum canister, can become stuck because the unit is metal and attached with a lug nut. To remove it, use the separator brush-wrench, which is part of the accessories sold with the vacuum. If the tool is lost or not available, use a wrench to remove the lug nut attaching the separator to the canister. Clean the separator with a toothbrush or the brush-wrench.

Maintenance

• The Rainbow vacuum cleaner should be maintained frequently for optimal performance and long life. Remove obstructions such as string and hair from the brush roll, using scissors. Thoroughly wash and rinse the water container after each use, along with the separator and filters. Obstructions in the hose can be cleared by removing the exhaust vent and attaching the hose coupling to the exhaust, then putting the upper part of the hose wand in the air intake opening.