Look under the "zero" button. If there is an "S&G" symbol, then the factory set master code is: 123456#. Use the code and open the door. Always keep the door open while doing combination changes.
Choose a new master code. It must be six numbers long. Try to create a number combination that is memorable to you.
Type in: 74*123456# You will hear the lock chirp.
Type in 1* (new master code) #, and you will hear chirps again. As soon as the chirps stop, re-enter the new master code followed by the pound sign.
Test the lock before closing the door.
Keep track of your new master code. If it is lost, Heritage Safe may be able to help you override the new code.
Look at the lock. If the lock has the word "LaGard" printed below the zero, then the lock is a LaGard model and the factory set master code is: 123456 Use this combination to open the door.
Type in six zeros. This tells the lock to go into reset mode.
Type in the existing master code.
Type in the new master code twice. The new code must be six numbers long. Try to create a set of numbers that is memorable to you.
Test the new combination twice before closing the door. If the new combination has been accepted, a double chime will sound after it is entered.