Locate the transformer. The transformer is a cube-shaped wall outlet, usually placed around the main alarm control panel.
Disconnect the transformer.
Open the main control cabinet and disconnect one of the large battery terminals. Unless you have a secondary power supply, this will shut down the entire alarm system.
Reconnect the transformer and the battery in that order.
Go to your alarm key pad within 30 seconds and press down the * and # keys simultaneously until you see "20" displayed. At the same time, you should see "Installer Code."
Enter your new installer code while the "20" is still on the screen. Your installer code will be four digits. The keypad will beep to acknowledge the new installer code.
Press *99 to exit the program.
Enter your new installer code and press 1 (off). The keypad will beep once if you have successfully changed your installer code. If it doesn't beep, repeat the process.
Type in your installer code.
Press 8.
Press 02.
Press in your new master code. Your master code will be four digits.
Press 1 (off). Your keypad will beep when you successfully reset your master code. You can now activate and deactivate your alarm system.