Questions to Ask a Roofing Contractor

Are You Licensed and Do You Have Insurance and Permits?

• Ask the contractors offering a quote on your roof replacement or repair for a license number to work as a contractor in your state. The roofing licensing boards in your state require contractors to carry liability and worker's compensation insurance to work in the state legally. Liability insurance protects you in the event the contractor damages your home, and worker's compensation pays for the expenses of workers hurt on your property. The roofing contractor should carry both of these insurance policies before starting any work on your home. If the contractor requires you to obtain permits for the work from the city, it might be an indication he does not have the appropriate license and insurance.

Do You Have Experience?

• Ask the roofing contractor how long he has been in business. A long career in roofing can demonstrate his experience in the field. Contractors with fewer years in the business can qualify their experience and expertise by providing references. Ask for references from customers, and contact them.

Can You Provide a Job Schedule and Remove Waste?

• The contractor should provide you with an estimate on the job schedule. You should know when the work will begin and when it should be completed. Find out from the contractor who will dispose of the waste after ripping off your old roof.

Do You Provide Roof Maintenance?

• Ask if the company will provide an annual inspection and maintenance of the roof after installation. A maintenance plan can help you keep your roof in good condition for years. Some companies provide a maintenance program for customers to purchase when installing a new roofing system. Annual inspections, shoveling services and leak repairs are all maintenance issues the roofer may offer.

Do You Provide Guarantees and Warranties?

• Roofing companies can offer the manufacturer's warranty for the roofing system and a guarantee for the labor. For example, the roofer may provide a five-year guarantee for workmanship, which requires him to make repairs to the roof that are a result of the workmanship. The manufacturer of the roofing materials provides a warranty on faulty roofing systems.