How to Replace Putty in Freezer Elements

Warm the freezer element to room temperature by unplugging the freezer. This helps reduce the risk of further cracking and also assists with removing the old putty. It also prevents the risk of electric shock. The element is usually protected by an access panel in the freezer either against the back wall or on the freezer floor. Unscrew the panel with a screwdriver and the element will be on the other side.

Pull the wiring harness off the back of the element. You may need pliers to remove it successfully. Focus on the plastic housing at the end of the harness and avoid pulling on the wires themselves. Remove any clips or screws that hold the element in place. This varies by model but a basic screwdriver should undo anything securing it. Slide it out of the freezer.

Rinse the element under warm water or wipe it with a warm sponge and then carefully scrape the old putty out of the cracked or damaged area with a razor blade. Be careful to not cut yourself in the process.

Apply rubbing alcohol to the surface with a cotton ball once the old putty is removed. This helps remove any dirt, debris or oils that interfere with the fresh putty bonding.

Apply fresh putty to the damaged section. Some putties come in syringes that get squirted into the crack while thicker types get slathered across the element with a putty knife. Wait at least an hour for the fresh putty to dry, depending on the package instructions for the putty you're using.

Secure the element back in the freezer and connect the wiring harness. Replace the access panel once the element is back in its proper position and plug the freezer back in.