Contact the manufacturer or a professional technician to install your ventless gas logs. A proper installation reduces the chance that the logs will burn incorrectly and build up soot.
Check your home for drafts. Drafts can provide too much air to the ventless gas logs. This can make the fire burn too high. A fire that burns too high and touches the logs will produce soot. Fix any drafts in your home by caulking around doors and windows as necessary.
Adjust the position of the logs according to the manufacturer's directions. If the logs are improperly positioned, the fire may touch the logs and generate soot. Follow the manufacturer's directions or contact a technician to ensure that the logs are positioned properly.
Do not use the blower in your fireplace unless the log manufacturer recommends it. The blower may allow too much air into the ventless logs, which can cause the flame to burn too high and touch the logs.
Schedule regular maintenance cleanings with a technician. If you use the ventless gas logs frequently, dirt or debris may collect in the burner or other parts of the logs. If dirt or debris obstructs these parts, the fire may not burn correctly, which can generate soot.