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How to Report Gas Leaks

Natural gas is colorless and odorless in its original state. Gas utility companies add a chemical that produces a rotten-egg smell, making it possible to detect a gas leak. Leaking gas can lead to disastrous situations, ranging from toxic poisoning to major explosions. If you detect a gas leak inside your home or on your property, act promptly to protect yourself and your family as well as your neighbors.

Instructions

    • 1

      Leave the home immediately if you smell a strong gas odor or hear hissing sounds. Do not close windows or doors before leaving.

    • 2

      Avoid any activity close to the home that can generate a spark. Don't light matches. Don't start a car ignition. Don't use your cell phone.

    • 3

      Call your gas utility company from your cell phone, after moving away from the home, or from a neighbor's land line. State laws require also calling 911 to report a gas leak. Notify your neighbors either by phone or face to face.

    • 4

      Call 811. State laws also mandate reporting gas leaks to 811, a number created by the Federal Communications Commission that deals with underground utilities and excavations.