Fireplace Gas Log Remote Issues

Blocked Signal

• Remove furniture or other obstacles that may block the signal from the remote to your fireplace. Most remote controls allow you to operate the fireplace at a maximum distance between 25 and 90 feet, depending on the brand and type of remote. The infrared signal, sent from the end of the remote, is read by a sensor on your fireplace. The signal allows you to adjust the fire's height and temperature, and to use the on and off switches. Make sure your infrared signal is not obstructed by tables, chairs, furnishings or interior walls.

Overheated Sensor

• Use a thermometer to measure the temperature near the remote sensor -- often referred to as the receiver -- installed in your fireplace. Turn the fireplace on and place the thermometer next to the sensor. Use a kitchen hot pad or gloves to hold the thermometer while you read it. According to Hearth Products Controls, if the thermometer registers a temperature over 140 degrees, install a heat shield to protect the receiver from excessive heat. Purchase a heat shield from a gas fireplace manufacturer to ensure that the materials and measurements meet the specifications for your fireplace.

Output Cables

• Inspect the output cables that connect the remote sensor to your fireplace for heat-induced damage or loss of conductivity. Use a multimeter -- a tool that reads the voltage of electrical devices -- to ensure that the voltage reads zero. If you don't own a multimeter, they're available at most hardware stores. Touch the probes of the multimeter to the ends of the cables, and replace the remote sensor if the cables don't display a zero voltage.

Weak Batteries

• Replace the existing batteries in your remote control with new batteries. Test the batteries by pressing the "On" button on your remote control. If the switch illuminates, the batteries in the remote are working properly. Replace the batteries inside the remote sensor compartment, installed in the fireplace. Test the functionality of those batteries by turning the receiver to the "Off" position for one minute. Turn the receiver back on and see if your remote sensor responds to your infrared remote control signal.

Remote Control Codes

• Re-enter the code, included with your fireplace remote control instructional manual, in your remote control. Dead batteries, malfunctioning cables and prolonged periods without use can cause the remote control to lose its original code. A gas fireplace remote control has codes similar to those used by television remotes. The code enables your remote to store the information, allowing the infrared signal to be sent to the receiver.