Troubleshooting Springs on a Kenmore Washer

Your Kenmore washing machine has four suspension springs that are located on the bottom of the wash tub. The springs allow the wash tub some play to move, while remaining well supported. If one or more of the springs is broken, then tub may become unbalanced. In this instance, you must remove the washing machine's outer cabinet and then replace the broken spring with a new one. Before disassembling your washing machine, be sure to turn off the washer's breaker in your home's service panel or unplug the appliance from the wall outlet.

Phillips screwdriver
Flat-head screwdriver
Pliers

Instructions

- 1
  Unplug the washer from the wall outlet.
- 2
  Pull the two plastic end caps off of the left and right sides of control panel. To remove the end caps, grasp each cap by the top, and then pull it toward you.
- 3
  Remove the screws at the base of the left and right sides of the front of the control panel. Rotate the control panel up to move it out of the way.
- 4
  Disconnect the lid switch wire sensor, which is located at the top of the cabinet.
- 5
  Remove the two spring clamps from the rear portion of the top of the washer cabinet. To remove, snap each clamp out using a flat-head screwdriver.
- 6
  Tilt the cabinet toward you, slide the bottom away from the washer and then lift the cabinet up and off of the washing machine.
- 7
  Remove the old suspension spring or springs from the mounting bracket. To remove, grasp the spring using pliers.
- 8
  Hook the new spring on to the spring retainer clip on the bottom of the wash tub, and then secure the other end to the mounting bracket using pliers.
- 9
  Replace the washing machine's cabinet, and reassemble the appliance by reversing the steps taken the disassemble it.
- 10
  Plug the power cord back into the wall outlet.

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