Remove the front cover of your HydroWave washer to verify that a sagging apron is the cause of your washer's problem. The apron is the metal bracket across the top frame. As the apron sags, you will notice that the motor bracket rubs against the bottom of the washing machine.
Contact GE to order a Cover and Front Apron Bracket Repair Kit. For most models, you can order part number WH49X10065, but you will need part number WH49X10066 for white models.
Remove the serial number tag from the original apron bracket and place it onto the replacement apron bracket.
Follow the instructions that come along with the bracket repair kit to ensure that the apron bracket is placed properly. Put the front cover back onto the washer.