Take a look at the drain hose to determine if there is a problem with the hose that is causing the washer not to be able to remove the water. The drain hose should not be trapped between the wall and the back of the appliance, as this may cause pinches or kinks in the drain line that may make it difficult for water to move through the hose. The hose should be straight. Attempt to keep it from becoming twisted.
Remove the drain hose from the washer and look inside to see if you can find any items such as hair or other obstructions that may be causing the water not to be able to flow freely from the washer. If the drain is clogged, spray a garden hose with a nozzle on it through the drain hose to loosen up the clog. If the clog cannot be removed, consider buying and installing a new drain hose.
The drain hose is outfitted with a U-shaped plastic piece that fits onto the opening at the end of the hose. Make sure this U-shaped piece is lightly inserted into the standpipe. If you cram the hose into the standpipe more than about six to 12 inches, there may not be ample airflow to allow the water to exit the hose and enter the pipe. When this occurs, water remains in the washer drum and the washer subsequently is not able to spin clothing dry.
The water that travels from the drain hose into the standpipe is able to move at a speed that allows it to have enough momentum to move through the hose even if the standpipe is higher than the washer itself. However, the water is not able to move higher than 96 inches. Drain the water in another location or reduce the height of the standpipe if it is more than 96 inches. Although some water may drain with a high standpipe, much of the water will return to the washer and make it difficult for the washer to spin the clothes dry.