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Frigidaire Fabric Softener Will Not Drain

Most Frigidaire washing machines have a detergent dispenser drawer with separate compartments for the laundry detergent and other options, such as fabric softener and liquid chlorine bleach. While many users will never experience problems with the detergent dispenser throughout the lifetime of the washer, if the fabric softener is not draining out of the compartment and into the washer during the wash cycle, some investigation is necessary so you can fix the problem.
  1. Detergent Dispenser Drawer

    • When filling the dispenser, check the correct detergent is being poured into the correct compartment. Each compartment is marked for the appropriate detergent, such as “Detergent,” “Fabric Softener” and “Liquid Bleach.” If fabric softener is poured into the bleach or detergent compartment, the fabric softener may not dispense correctly and the dispenser will clog.

    Overfilling

    • Pour fabric softener in the fabric softener compartment either to the “Min” or “Max” line but do not overfill the compartment. Too much fabric softener can clog the dispenser and prevent proper dispensing. The dispenser will not drain completely if too full.

    Cleaning the Dispenser Drawer

    • Pull the dispenser drawer out of the washing machine until the drawer stops and then press down on the lock tab in the rear left corner to pull the drawer out completely. Set the dispenser drawer in the sink and remove the inserts from inside the drawer. Wash out the drawer and the inserts with ¾ cup liquid chlorine bleach and 1 gallon hot water, using a soft sponge to scrub out residue and leftover detergent, including fabric softener. Rinse all parts well and dry. Use a small soft brush to clean out the internal detergent drawer housing in the washer to remove any residue or accumulated debris. Then slide the drawer into the washer, pushing down on the lock tab until the drawer fully closes.

    Daily Operation

    • When shutting the dispenser drawer after filling with laundry detergent and additives, such as fabric softener, before starting a load of laundry, close the drawer slowly. Slamming the detergent drawer closed on a Frigidaire washing machine can lead to clogs or early dispensing of detergent, fabric softener and bleach.