If the washer is not sitting level when the drum fills, it can cause a leak. An indicator of a washer that is sitting uneven is one that makes a lot of vibrating or rattling noises when in use, which is due to the washer rocking from leg to leg. The washer has legs that are adjustable. With a wrench you can loosen and extend the shorter legs, which will level the machine and stop the leaks.
If your Frigidaire washer is a high efficiency unit, you have to use high efficiency detergent. The washer will actually display “HE” somewhere on the front to designate that it is a high efficiency unit. Using the wrong detergent will cause oversudsing. As a result of oversudsing, the washer may leak excess soapy water when the drum fills.
If you have a front loading washer, the leaks may be coming from your washer door. Regular use of the washer causes a buildup of detergent, lint and other sediment on the washer door and door seal. If not cleaned regularly, this can interfere with the effectiveness of the door seal and result in leaks. Wiping down the seal and door glass after use will keep the seal working and prevent this type of leak.
The leak may be originating behind the washer where the fill hoses connect to the machine. These are the hoses that bring water from the faucet into the machine. Look for evidence of leaks at the hose connections, such as dripping water. You can stop the leaks by tightening the connections or replacing worn hoses. You may need a wrench to secure the connections.
If you have tried troubleshooting the common leak causes with no success, you may need to consult with a plumber or appliance service professional. To set up a service appointment with Frigidaire, you can call 800-944-9044.