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How to Troubleshoot a Kenmore Dryer When the Heat Does Not Shut Off

A Kenmore dryer set to automatic dry continuously runs to thoroughly dry your clothing load, and automatically shuts off once its moisture sensor detects the clothing is free of moisture. Improper settings on the dryer or an excessively heavy load disrupts the moisture sensor, as it requires longer drying times and is unable to completely dry the stored clothing. Basic troubleshooting of the dryer's cleaning cycle determines whether the unusually long drying time is an overloading issue, a dryer issue or a problem with your home's power supply.

Things You'll Need

  • 2 cleaning cloths
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Instructions

    • 1

      Tap "Start/Pause" and open the dryer's door. Remove heavy clothing from the predominantly lightweight fabrics, as heavy clothing tricks the dryer's moisture sensor. Check the dryer's cycle knob to ensure the correct cycle type is selected for the type of clothes in the dryer.

    • 2

      Separate lightweight clothing from heavy clothing, and dry them separately to ensure even drying times.

    • 3

      Open the dryer's door, and pull the lint filter from the bottom edge of the dryer's door. Wipe off the lint filter with a clean cloth or your fingers, and rinse the filter under running water to eliminate hardened residue. Blot the filter dry with a clean cloth, and insert it back into the lint trap.

    • 4

      Unplug the dryer's power cord from the electric outlet, and remove the vent duct from the dryer. The duct is located on the back of the dryer and regulates the dryer's airflow. Remove lint or blockage in the duct, and insert the duct onto the dryer's vent opening to resume use.

    • 5

      Plug the dryer's power cord into the electric outlet after leaving it unplugged for two minutes to reset the dryer's setttings. Improper settings affect the dryer's ability to shut off the heat, and leads to over-drying your clothing.