GE Refrigerator's Ice Maker Door Is Stuck Down

Non-ice Items

• Drinks or small packages of food should not be placed in the ice bin to chill or freeze. The ice dispenser is only big enough to dispense ice cubes. Items placed into the ice bin can accidentally slide down the ice chute and jam the ice maker door down. If this happens, open the freezer door and remove the item from the ice chute. Close the freezer door and press the "Cube" pad on the ice dispenser to dispense the ice.

Oversized Ice Cubes

• The GE refrigerator's ice maker is designed to dispense a specific size of ice cube. Adding store-bought ice cubes or cubes frozen in large ice trays to the ice bin can result in an ice maker jam. Older ice that has clumped together can also jam the machine. The ice can get caught in the ice chute and push the ice maker's door down. Open the freezer door and remove the ice or ice clumps from the chute.

Backed-up Ice

• Overfilling a glass with ice or using a narrow glass under the ice dispenser can cause the ice chute to back up with ice. The ice that stays in the chute may then cause the chute door to freeze shut. Open the freezer door. Push a wooden spoon through the ice in the chute to free the chute door. Remove any ice left in the chute and discard any ice clumps.

Considerations

• Snow may form on the ice chute door when crushed ice is repeatedly dispensed. The snow will eventually evaporate and should not cause the door to get stuck in the down position. Check the ice bin on a regular basis for any large clumps of ice cubes and break them up to prevent them from jamming the ice chute door down.