My Tech Whirlpool Refrigerator ED2JHGXRB02 Makes Ice but It's Not Coming Out

Basics

• Start with making sure that your unit's components are in place. Open the freezer door and check that the ice bin is snapped tightly in place because it won’t dispense ice if it’s not pushed all the way in. If this is a newly installed ED2JHGXRB02, it may have a temporary shield underneath the ice storage bin. You must remove it to have the unit begin dispensing ice. Ensure that the freezer door is completely closed because the ice dispenser doesn’t work unless it is.

Jams

• Every now and again, a piece of ice can catch in the chute and prevent the refrigerator from dispensing ice. Place a plastic utensil in the delivery chute to make sure that there isn’t any ice stuck in the chute. This will dislodge any ice cubes stuck there. Do not use anything sharp or metal because it may damage your ice maker.

A Frozen Auger

• The metal spiral in your ice bin is called an auger and it helps the ice move from the bin to the dispenser. It can make the ice dispenser malfunction if it's frozen, so check there, too. Empty the ice bin and clean it out with a mild soap. Allow 24 hours for the ED2JHGXRB02 to produce ice before attempting to use the ice dispenser again.

Foreign Ice

• Remember that the ED2JHGXRB02 only dispenses the ice it makes. Some users attempt to speed up the ice making process by adding store-bought cubes to the bin. Even if your ED2JHGXRB02 continues to make ice, it may stop dispensing if you attempt to add foreign cubes because the system isn't designed to accommodate them.