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Kenmore Elite Ice Maker Not Freezing

If you own a Kenmore Elite ice maker that is not freezing ice, you should be able to determine why there is a problem without needing professional help. However, before you are able to determine the source of the problem, you may need to perform some troubleshooting. In some instances, the ice maker is set to the proper temperature, but the freezer is not able to reach the required temperature because of blockages or because of excessive warm air flow. In other situations, you simply may not be giving the freezer ample time to create the amount of ice you want produced.
  1. Check the Air Vents

    • Blocked air vents in the freezer could be the culprit. Kenmore Elite refrigerators have air vents at the top, the middle and the bottom of the freezer. The more food you place in the freezer, the harder it must work to keep all the food frozen. When you pack more and more in the freezer, you are more likely to inadvertently block an air vent. A blocked air vent makes it more difficult for the freezer to maintain the 0-degree Fahrenheit temperature it needs for optimal ice production.

    Check the Doors

    • Opening a freezer door often makes it more difficult for ice production to occur, but opening a door is not likely to cause ice to not freeze altogether unless the door is opened consistently for extended periods of time. A damaged or out-of-place gasket that allows warm air to seep into the freezer, however, will impede the production of ice. Examine the rubber gasket around the freezer door to make sure that it is not ripped or torn.

    Cooling-down Period

    • If you have just installed your refrigerator and hooked up the water line to the appliance within the last few hours, you may need to have some more patience before your Kenmore Elite ice maker begins to produce ice. Kenmore recommends you wait 24 hours for the first batch of ice to be produced. The ice maker will not fill until about 72 hours after the refrigerator is installed, according to the manufacturer.

    Temperature Settings

    • Many Kenmore Elite refrigerators feature a display on the front of the appliance that allows users to see the temperature setting inside the refrigerator and freezer. Your freezer is preset for 0 degrees Fahrenheit, but may need resetting if the temperature has been changed. Press and hold the "Temperature" button for three seconds, then press "Light" to show the freezer temperature. Press "Temperature" to lower the set temperature inside the freezer, then press "Lock" to save the settings.