Pull the freezer door handle to open the freezer compartment. Remove all frozen food from the drawer.
Shut the freezer door and hold "Lock" on the front of the refrigerator's control panel to unlock the controls.
Tap "Freezer" on the control panel's screen and touch the up button next to "Freezer" on the screen to increase the temperature. Temperatures above zero degrees Fahrenheit warm up the freezer and begin the defrosting process.
Wipe out the inside of the freezer with a soft cloth once all of the ice has melted. Touch "Freezer" on the control panel and press the down arrow button to lower the temperature to zero degrees Fahrenheit.
Wait for the freezer to return to the designated temperature. Open the freezer door and place the frozen food into the drawer.