Troubleshooting an Ice Dispenser in an LG Refrigerator

Ice Tray Won't Seat Properly

• 1

  Inspect the feeler arm of the ice maker. If there is ice blocking the arm, the tray will not return to its proper upright position.

• 2

  Check the bottom and sides of tray for ice, which can prevent it from properly seating itself in the unit.

• 3

  Melt any ice built up on the tray or feeler arm using a warm, wet cloth and reset the ice tray.

Foul Taste, Odor or Debris in Ice

• 4

  Install a water purifying system if your water supply is hard. Minerals in hard water can accumulate in the tray and leave particles in your ice.

• 5

  Seal all items in your refrigerator or freezer in airtight containers. Odors inside your refrigerator can be absorbed by the ice, which can affect taste as well.

• 6

  Clean the ice tray and the bin using a warm wet cloth. Over time, debris such as dust can accumulate in the tray and bin, and this may be transferred to the ice.

• 7

  Replace your refrigerator’s filter. Depending on the frequency of ice maker use, your filter may require replacement every 4 to 6 months.

No Ice

• 8

  Check the power switch and ensure it is in the “On” position. If your LG ice maker is a Custom Cube model, the power status is indicated on the LED column showing the size of ice selected. If there is no light here, then the ice maker is not on. Press the power button on the control panel to switch the power on.

• 9

  Inspect the bin and move the feeler arm so it is not contacting the bin. The ice maker will not produce ice if the arm is touching the bin.

• 10

  Move the feeler arm up and down to make sure it is not frozen. If it does not move freely, unplug the refrigerator to thaw the arm.

• 11

  Reduce water pressure to your ice maker at the pressure valve, and turn the setting to a smaller cube size to prevent the feeler arm from freezing.

• 12

  Check the water supply tubing for ice. If the water inside the supply tube is frozen, your ice maker will not produce ice.

• 13

  Thaw the supply tube by wrapping a warm, damp cloth around the tube. Another option is to fill a bowl with warm water and insert the supply tube into the bowl to thaw the frozen water inside.