Cube Crush Is Stuck on My Whirlpool Refrigerator

Jammed Dispenser

• Crushed ice is more likely to jam the ice dispenser than cubed ice, and the ice storage bin needs to be cleaned to eliminate the blockage. A warm cloth aids in cleaning out the storage bin and restores functionality of the dispenser once thoroughly cleaned. Avoid poking the ice dispenser with sharp objects while clearing out the dispenser and storage bin, as this can result in permanent appliance damage and voids the warranty.

Common Error

• Switching from crushed to cubed on the ice dispenser helps to clear out clogs, and is a basic step in resolving the jam. Once switched from crushed to cubed, pressing "Crushed" forces the ice dispenser to resume its normal operating mode.

Incorrect Ice

• The refrigerator produces ice specifically for the ice storage bin, and can clog when ice is manually added to the storage bin rather than made by the refrigerator. Dump out the foreign ice cubes from the ice storage bin and wait for the ice maker to produce its own ice, as this prevents future clogging and eliminates current clogs in the dispenser.

Warm Temperature

• A high temperature around the ice maker can cause ice to melt and refreeze around the ice bin's metal auger, which results in unresponsive commands when attempting to dispense ice. The problem is correctable through cleaning out the storage bin and lowering the freezer's temperature using the refrigerator's front control panel to ensure proper ice production.