Unplug your Viking refrigerator.
Pull the outer frame of the dispenser off the door of the refrigerator.
Pull the dispenser control panel out. This will give you access to the wiring connected to the rear of the control panel. Unplug the wiring and set the control panel aside. If the control panel is damaged, you can purchase a new one from the manufacturer and replace the old control panel with it.
Remove the screws from the corners of the dispenser, housing using a Phillips screwdriver.
Remove the housing to access to the dispenser paddle.
Push the paddle directly up until it locks in place. This is done if the paddle is loose or disconnected in the dispenser. If the paddle is completely broken, pull it down to unclip and remove it.
Fit a new paddle in the dispenser and push it up to lock it in place.
Replace the housing, control panel and outer frame of the dispenser. Plug your Viking refrigerator back in.