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Questions About a Dehumidifier by Whirlpool

However convenient modern appliances may be, it's a challenge to troubleshoot one that's misbehaving. For questions about a Whirlpool dehumidifier, turn to the Whirlpool website, which features a number of online service resources. If you can't find the answer online, Whirlpool also offers a toll-free customer service number so you can speak with a service representative. Whichever resource you use, you'll need your dehumidifier's model number, which can be found on a metal plate or sticker attached to the appliance.
  1. Online Manual

    • To access an online copy of your dehumidifier's owner's manual, click on the Owner Center link on the Whirlpool website, then choose Manuals and Literature from the drop-down menu. After you enter your dehumidifier's model number, press Search and all the literature associated with your appliance becomes available.

    Frequently Asked Questions

    • Check your dehumidifier's frequently asked questions (FAQ) page, which supplies answers to the most common questions and problems associated with that product. From the Owner Center drop-down menu, choose the Product Help link. On the search page, enter dehumidifier as the search term and click Search. A number of FAQs will appear at the bottom of the page.

    Finding a Local Dealer

    • For simple questions, contact a local Whirlpool dealer. Click on the Find a Retailer link at the top of any of the Whirlpool website pages, then enter your ZIP code. A list of local retailers and their contact information appears at the bottom of the page.

    Arranging for Service

    • If you know you need service on your dehumidifier, click the Service and Repair link on the Owner Center drop-down menu. If you've already established an online account with Whirlpool, choose the Sign In option; otherwise, click Proceed as Guest. You'll be taken to a screen where you can fill in your information, explain the problem and arrange for a service call by a factory-authorized Whirlpool technician.

    Other Resources

    • Whirlpool's customer service center offers live phone help Monday through Friday, 8 a.m. to 8 p.m. Eastern time. In the United States, the phone number is 1-866-698-2538, and in Canada, 1-800-688-2002. The company also offer an email help service. Once you submit your question, the company will reply within three business days. Information on the phone and email help services can be found under the Contact Us link on the Whirlpool webpage and is current as of 2011.