Home Garden

What Is a Keytail on a Kenmore Range 665.95802?

The Kenmore 665.95802, manufactured by Whirlpool Corp., is a residential, self-cleaning, electric range with a large capacity oven. In Kenmore electric ranges, the keytail is an internal wiring component that connects the control console keypad to the electronic control board. If the keytail is damaged or detached, the digital display on the control console will show an "E1 F2" error message. Troubleshoot the keytail to determine whether it needs to be repaired or replaced.
  1. Safety First

    • When performing repairs on major home appliances, it's important to take all of the necessary safety precautions. Troubleshooting the keytail on a Kenmore residential range requires partially disassembling the appliance cabinet to expose the wiring and control board components. To avoid serious electrical injury, unplug the range from the wall outlet and switch off the corresponding circuit breaker while servicing the appliance.

    Troubleshoot Keytail

    • You can access the keytail ribbon and electronic control board by removing the upper service panel on the back of the range. If the keytail is unplugged, inspect the locking tabs and prongs for possible damage before plugging it back into the control board wiring harness. Detach the keytail and examine it for damage if it was still attached to the control board. Once you've ensured that the keytail is connected and properly seated, restore the electrical supply and attempt to operate the appliance. Repeat the process if the range continues to display the "E1 F2" error message.

    Related Components

    • The range may display the same keytail error message if any of the related parts, such as the electronic control board or keypad, are too damaged to sense the keytail. Replace these components if the error message doesn't go away after connecting and disconnecting the keytail two or three times. You can obtain replacement parts for your range directly from Kenmore or from a Kenmore-authorized appliance parts retailer.

    Warranty Information

    • Don't go to the trouble of servicing your range if you don't have to. Kenmore 665.95802 ranges come with a warranty agreement that protects consumers against defective parts. Consult the terms of the warranty; if your range is still covered, it may be eligible for complimentary repair service. Troubleshooting, repairing or replacing any internal components yourself voids the warranty on the range. Contact a professional appliance repair technician to troubleshoot the keytail if you want to keep the range under warranty.