My Frigidaire Oven is Not Unlocking

Check the Controls

• If your Frigidaire oven door won’t open and won’t unlock, the first place to check for issues is the lock controls. Depending on the model of the your oven or range, your door lock could be on the actual oven door, on a knob on the controls or a button on the control panel. If you’re unsure of where the lock control is on your unit, refer to the use and care manual or contact Frigidaire to download one.

Self-cleaning Cycle

• If you’re sure you’re unlocking the door correctly, check what mode your oven is in. If your oven has a self-cleaning feature, the door locks during the cycle to prevent you from accidentally injuring yourself. If your model has a display screen, it might say something similar to “Clean.” The door won’t open even if you’re using the correct lock/unlock procedure. The only way to release the door is to turn off the self-clean cycle, which means either turning the knob to “Off” or press the “Off” button on the control panel.

Broken Latch

• If you’re using the controls correctly and the self-cleaning cycle isn’t running, it’s possible your door latch is broken. The process can vary by model, but you generally have to remove the door from the unit and then disassemble it to replace the latch mechanism. You can order a new part from a Frigidaire parts distributor and use the service manual to guide you in replacing it.

Contacting Frigidaire

• Frigidaire can offer help in various ways if your Frigidaire oven door is malfunctioning. If you have a warranty, you need a certified Frigidaire repair technician to work on your oven to avoid voiding the warranty. If you can diagnose the problem yourself, such as a faulty door latch, Frigidaire can direct you to an official parts distributor in your area or offer you the service manual to your model to guide you during the repairs. For all inquiries, you can call the customer service hot line.