How to Know if a Motor Coupling Is Bad in a Whirlpool Washer?

Whirlpool top-load washing machines are either belt-driven or direct-drive models. Direct drive models use a motor coupling to connect the motor to the transmission. The coupling consists of three pieces, each of which is constructed of heavy plastic. After regular use of the washer, one of the three components may break. When the coupling breaks, the common complaint is that the washing machine will fill and drain, but won't spin. This is because the motor, which drives the drain pump, is properly functioning, but it is no longer connected to the transmission. If your washer is draining but not spinning, visually inspect the coupling with the help of an able-bodied partner.

Instructions

1. • 1

     Move the washing machine slightly away from the wall. Unplug the washer and turn off the two water supply valves.

   • 2

     Lean the washer back, so the control panel rests on the wall and the underside of the washer is visible. Instruct an able-bodied partner to steady the washer against the wall.

   • 3

     Look on the underside of the washer for the motor, which is located in the center of the front of the bottom of the appliance.

   • 4

     Look on the rear of the motor for the coupling. The coupling consists of two white plastic round disks, connected to a black round disk. If the coupling is damaged, one of the two white disks will be out of place.