Smell around the fireplace for a gas scent, which may indicate a gas leak. Do not try to light the fireplace if you smell gas. Leave the house and contact emergency services or your gas company for help.
Open the fireplace control panel and push in the gas control valve lightly. Turn the gas valve toward the right until positioned at “Off.”
Open the glass assembly on applicable fireplace models.
Step back and allow five minutes to pass so that gas can clear the lines. Smell again for gas and leave the home if you smell gas after five minutes.
Adjust the gas control knob to the left until positioned at “Pilot” and then push in the control knob. Hold down the control knob while pressing the piezo button, which is red or black. Press the piezo button several times while holding in the control knob.
Keep holding down the control knob for a minute after the pilot light ignites, then turn the control knob to “On” and shut the access panel and the glass assembly.
Switch the fireplace on using the “On/Off” switch or the connected wall switch.
Shut off electrical power to the gas fireplace.
Open the access panel and turn the main fireplace power to "Off.”
Press in and turn the gas control knob to “Off” and close the access panel.