Plug the Emerson microwave into a working power outlet if the microwave is not turning on or operating. Replace or reset the fuse or circuit breaker as needed.
Plug the microwave into a grounded electrical outlet and remove other appliances from the same electrical outlet if the microwave is working but is not cooking food as expected.
Clean the glass tray and the roller guide with soapy water and rinse well if the rollers or tray are not rotating as expected during use. Rinse and dry with a towel and replace in the center of the microwave before use. Make sure the roller guide is centered on the tracks in the microwave for proper rotation.
Press "Stop/Clear" two times to clear the current operation if the electronic control pads do not seem to be working. Select a new cooking option and press "Start." Press and hold "Stop/Clear" for three seconds if no control pads are operating, indicating that the child lock feature has been activated.
Increase cooking time if food is undercooked or not cooked thoroughly when the cooking time is complete. Decrease cooking time or reduce the power if items cook too quickly or burn. Press "Power," followed by the corresponding number pad, for the desired power level.