Unplug and turn off the garbage disposal. Ensure that all power is disconnected before attempting any maintenance tasks.
Unscrew the splash guard from the top of the disposal in a counterclockwise motion. The splash guard is the rubber flap around the top of the drain.
Use a flashlight to examine inside the drain for objects that may be causing the problem.
Reach into the drain with a pair of plastic tongs to pull out the foreign or blocked object.
Manually rotate the flywheel with a wooden handle or the tongs to ensure it moves properly. If it doesn't turn, check for additional objects that may be causing obstruction.
Return power to the unit and press the "Reset" button on the base of the garbage disposal.
Turn the cold water faucet on and point the water into the drain. Run the garbage disposal to clear any residual debris from the flywheel.