How to Open a Jammed GE Profile Dishwasher Door

The GE Profile dishwasher locks its door during the cleaning cycle, and can become jammed if the dishwasher is overloaded with dishes, which results in an incomplete cleaning cycle. An incomplete cycle keeps the dishwasher permanently locked, and prevents you from opening the door to access your dishes. A manual drain of the dishwasher's water followed by resetting the appliance is required to unlock the door to retrieve your dishes. Once the dishwasher is unlocked, a rewash of the dishes is necessary.

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Instructions

- 1
  Push "Heated Dry" on the front of the dishwasher's control panel for three seconds to unlock the appliance's control lock.
- 2
  Touch "Start/Reset" to cancel the dishwasher's running cycle. Wait for the dishwasher to drain all of the water. The dishwasher makes an audible sound of water draining during the manual drain and stops when the dishwasher is completely clear within 75 seconds.
- 3
  Squeeze the door's latch to manually release the door.
- 4
  Open the dishwasher's door slowly and inspect the sides of the door for visible obstructions.
- 5
  Carefully remove dishes from the top or bottom rack to reduce the dishwasher's load.
- 6
  Turn the detergent cap counterclockwise to access the detergent compartment, and refill the dishwasher with detergent.
- 7
  Turn the detergent cap clockwise to lock the liquid compartment. Shut the dishwasher's door.
- 8
  Push "Normal Wash" or "Auto" and press "Start" to begin a new cleaning cycle.

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