The Upper Arm Is Not Moving on My Kenmore Dishwasher

Upper Rack Not Engaged

• Water runs to the upper spray arm through a connection at the back of the upper rack. When the rack is pulled outward to empty the dishwasher, the connection is temporarily broken. Make sure you push the upper rack firmly into position at the start of the next load to ensure the water connection is re-established. The spray arm does not turn without water.

Obstruction

• Before you start each wash make sure each spray arm is able to spin 360 degrees. Pan handles, stray cutlery and other items small enough to fall through the rack are all capable of obstructing the spray arm and preventing it from completing a full rotation. The arms are powered only by the pressure of the water entering the appliance and are easily held in position.

Low Water Pressure

• The current water pressure in your home may not be sufficient to adequately turn the spray arms. Temporary low pressure is sometimes caused by multiple water-consuming appliances operating at the same time; turn off the shower, any running taps, the washing machine, sprinkler -- anything using water -- and try the cycle again. Call a plumber to discuss your options if your water pressure is consistently low.

Cracked Spray Arm

• A crack in the spray arm could be causing water to escape before it is able to propel the mechanism around. When the appliance is idle examine the spray arm and the piping for signs of damage. Call your local service technician if the problem persists.