Before you start your dishwasher, you put detergent in the dispenser according to the instructions in your user manual and on the detergent’s box. During your Bosch dishwasher’s cleaning cycle, the unit fills with water and the detergent dispenser pops open to release the soap into the unit. It’s an integral part of the wash cycle because without the door opening, the dishes don’t get access to the soap.
Although you’re not there to witness the dishwasher detergent door opening, some signs can indicate that the door isn’t working properly. If you notice that the detergent door is still closed and full of a detergent when the cycle is over, that’s a clear sign something went wrong. If your dishes are dirty, gritty or greasy after the cycle is over, that’s another reason to investigate the problem.
Although it can vary depending on the model of Bosch dishwasher, the dispenser door has a small plastic hinge on it to help rotate the door when it opens. The hinge is a part of the dispenser door, so if it’s the source of your problem, you must replace the entire door. You can replace the door without taking apart the dispenser. Insert a flathead screwdriver under the hinge to pop the door off. Snap the new door in its place.
The replacement of the dishwasher dispenser door is a quick repair, but you must be sure to order the correct replacement door. You order it directly from Bosch’s customer service website. Bosch can also supply the service manual to your dishwasher model, which gives you specific information about testing and replacing the detergent door. Also, remember that if you have a warranty on your Bosch dishwasher, you must have an authorized repair technician perform any work needed to avoid voiding that warranty. Contact Bosch customer service (1-800-944-2904) for a technician servicing your area.