Troubleshooting a Kenmore Ice Maker Model M1C

Check that the Kenmore refrigerator's power cord is plugged in. Move the appliance slightly away from the wall to access the rear and plug the cord fully into the wall outlet.

Check the valve at the bottom rear of the Kenmore refrigerator. The water supply tube for the fridge leads down to this valve, which acts as the water shut-off valve for the appliance. Ensure this valve is not closed so water can reach the ice machine to allow ice production. Turn the valve's handle counterclockwise to ensure water flow occurs.

Check the ice bin of the Kenmore ice maker model M1C by opening the freezer door on the appliance to access the ice maker assembly at the top of the freezer compartment. Ice cubes within this bin may have fused together due to a previous period of melting and then refreezing in the refrigerator, resulting in large chunks of ice too large to pass through the ice dispenser. This will cause a back-up within the bin that must be cleared. Clear out all these ice chunks so that normal operation and dispensing may resume.

Check the sensor arm within the Kenmore's ice bin if the ice bin is empty. This thin sensor arm looks like a bar at the top left of the ice maker assembly's bin. The arm must be in the "down" position for the ice maker to understand that it must produce ice. Use your hands to push the arm back down if it has moved into its elevated position.