How to Troubleshoot a GE 2-9450 Intercom That Will Not Go Off

The General Electric 2-9450 is a multi-line business phone that features an intercom for a hands-free conversation while on a call, but it may experience a problem when switching from intercom back to the handset. Problems with your current intercom station can result in errors when using the feature, and that requires troubleshooting your line's connections to restore use of the intercom. Further troubleshooting is available by contacting GE customer service, and it may require replacement of the phone.

Instructions

- 1
  Remove the line cords from the Line 1 and Line 2 jacks located on the back of the phone. Pull out the line cords carefully from the RJ14 wall jack.
- 2
  Reinsert the line cords into the empty jacks on the back of the phone, and reinsert the opposite end of the line cords into the RJ14 wall jack.
- 3
  Remove the line cord from the "Handset" jack located on the left side of the phone. Reinsert the line cord into the jack to ensure the connection is secure.
- 4
  Pick up the handset on the phone and press "Intercom" on the phone's control panel.
- 5
  Press the station number using the keypad on your phone to select the station you wish to call.
- 6
  Press "Intercom" to close the phone conversation or set the handset back on the phone's cradle.

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