Locate the model number and production date on the convertible crib. Do this by looking on the base of the headboard, where there should a white label. On the label are the model number and a simple production date code.
Write the numbers down. The two codes will tell the company the month and date the crib was manufactured. If the crib is a Bassett Furniture crib, the model number will start with a '5' and be seven or eight digits long, with a space in the middle, such as 5010 0521 or 5010 521. Below the model number will be a production date such as 4/01. This is the month and year in which the crib was manufactured. If there are any doubts, have the two numbers handy and call the company at (800) 308-7485 between 10 a.m. and 6 p.m. EST, Monday to Friday. Speak to a customer service representative, who will ask for those two codes. With that information, he will be able to verify the production date of the crib.
Take a picture of the crib. If the white label is missing or you cannot find it on the crib, email the picture to [email protected]. A representative of the company will be able to decipher when the crib was made and will email you its production date.